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Online Store for Fair Trade Products

    Return and Refund Policy 

Thanks for shopping at our site.

We strive to deliver quality products at the earliest. Our motive is to give you the best online shopping experience with every click. In case you are not satisfied with our products or services, we're here to help.

 

Returns:

 You have 7-10 calendar days to return an item from the date of delivery. 

      • To be eligible for a return, your item must be unused and in the same condition that you received it.
      • Items for return or exchange must arrive back to us in their original shipped condition with all original tags attached and original packaging and parts included.
      • Your item needs to have the receipt/ invoice or any proof of purchase.

 

Refunds: 

      • Once we receive your item, we will inspect it and notify you that we have received your returnedItem. We will immediately notify you on the status of your refund after inspecting the item.
      • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
      • You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

 

Shipping: 

      • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
      • If you receive a refund, the cost of shipping for the product that purchased will be deducted from your refund. Only the cost of product will be refund.

 

Contact Us 

If you have any questions on how to return your item to us, contact us! 

 

PRIVACY POLICY

We value your trust in us. Your safety, security, trust and confidence are our highest priority.Publishing, selling or renting any personal data or information to any third party, without your consent, is against our ethic.

What information do we collect?

We gather information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

The Personal Information that is collected from you while registering or ordering on our site is used for two general purposes:

To process your order, and to provide you with the best possible services:

We do not share, publish, sell or rent any of your personal data to a third party without your consent. We will use it for the express purpose of delivering the purchased product or service requested.We respect and are committed towards protecting your privacy.

To send periodic News, Alerts and Updates:

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, so that you can track your order easily. Moreover, you will also receive or get alerts regarding occasional offers and promotions, company news, updates, related product or service information, etc.

You acknowledge that you are disclosing Personal Information voluntarily. If you wish not to disclose any Personal Information you may refrain from doing so; however if you don't provide information that is requested it is possible that the registration process would be incomplete and/or you would not be able to avail our services.

We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family.